Welcome to Axera, a service operated by ROMEO HAMEL, a French micro-entreprise (SIRET 93013688200022), with its registered address at 320 Route de Laporte, 46700 Lacapelle-Cabanac, France (“Company”, “we”, “our”).
These Terms of Service (“Terms”) govern your use of our website at https://axerajournal.com, the Axera web application, and any related services (together, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
Our Privacy Policy explains how we collect, use, and protect your data. It forms part of these Terms.
We may update these Terms from time to time. We will notify you if the changes are significant. Your continued use of the Service means you accept the updated Terms.
Thank you for using Axera.
Publisher information
The Service is published by:
- Publisher: ROMEO HAMEL
- Legal form: Micro-entreprise
- SIRET: 93013688200022
- Registered address: 320 Route de Laporte, 46700 Lacapelle-Cabanac, France
- Contact: contact.axerajournal@gmail.com
- Website: https://axerajournal.com
- Hosting provider: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, United States
Acceptance of Terms of Service
By registering for and/or using Axera in any way — including browsing the website, creating an account, connecting an MT4/MT5 account, or using the SaaS platform — you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional rules or policies we may publish from time to time.
These Terms apply to all users of the Service, whether registered or not, including users who browse or otherwise interact with Axera.
Description of the Service
ROMEO HAMEL is the owner and operator of the Axera platform. Axera is a Software as a Service (SaaS) automatic trading journal for MetaTrader 4 and MetaTrader 5 accounts. After you connect a trading account, the Service syncs your trades and account data and provides performance statistics, dashboards, calendar views, journal entries, analysis tools, and multi-account portfolio views.
Account connection uses a read-only investor password only. Axera does not place trades, modify positions, or provide brokerage services. Sync is performed through third-party infrastructure (MetaApi) and may occasionally be delayed or incomplete.
Axera is an analysis and journaling tool. It does not provide investment advice. You remain solely responsible for your trading decisions and for the accuracy of the credentials you provide.
Cookies
We use cookies and similar technologies. By accessing Axera, you agree to their use in accordance with our Privacy Policy.
Like most interactive websites, Axera uses cookies to enable certain features, maintain sessions, remember preferences, and operate the Service securely.
Intellectual property rights
Our intellectual property
We are the sole owner or authorized licensee of all intellectual property rights in and related to Axera. This includes, but is not limited to: source code, software functionality, databases, designs, text, graphics, logos, trademarks, and service marks appearing on or within the platform (collectively, the “Content” and “Marks”).
All Content and Marks are protected by applicable copyright, trademark, and unfair competition laws, as well as international treaties.
The Content and Marks are made available to you “AS IS” solely for your personal use or for your company's internal business purposes. Any other use without express written permission is strictly prohibited.
Account registration
To access or use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information up to date.
We reserve the right to refuse access to the Service or to maintain accounts for any individual or entity. We may suspend or terminate your account if the information provided is inaccurate, outdated, incomplete, or fraudulent.
Personal information
As part of account registration, you may be required to provide your email address, a password, and other profile information. You may also sign in with Google OAuth. You agree to provide accurate and truthful information.
Your login credentials are personal and must not be shared. You are solely responsible for maintaining their confidentiality and for all activities under your account.
We are not liable for any loss or damage resulting from unauthorized access to your account due to compromised credentials. Notify us immediately at contact.axerajournal@gmail.com if you suspect unauthorized use.
We reserve the right to delete accounts that appear false, suspicious, or misused, without obligation to provide justification.
Trading account connection
To sync trades, you must connect one or more MT4/MT5 accounts by providing your account login, server, platform, and a read-only investor password. You represent that you are authorized to connect each account and that the credentials you provide are correct.
Your investor password is transmitted to our subprocessors solely to establish and maintain the connection. We do not store your MT password in our database. You may need to re-enter it if a connection fails.
Paid plans limit the number of connected accounts. You must not circumvent these limits or connect accounts you do not own or control without authorization.
Acceptable use policy
You agree to use Axera only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, you must not:
- Use the Service to send spam, unsolicited messages, or abusive, harassing, or fraudulent communications;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, or algorithms of the Service, except where such restriction is prohibited by applicable law;
- Scrape, crawl, harvest, or systematically extract data from the Service by automated or manual means without our prior written consent;
- Access or attempt to access accounts, systems, or data you are not authorized to use, or circumvent authentication, access controls, or plan limits;
- Share, sell, or sublicense your account credentials, or allow unauthorized third parties to use your account;
- Interfere with or disrupt the integrity, security, or performance of the Service, including by introducing malware, launching denial-of-service attacks, or overloading our infrastructure;
- Use the Service for any unlawful, misleading, or harmful activity.
We may investigate violations and suspend or terminate access, without prior notice where appropriate, if we reasonably believe you have breached this Acceptable Use Policy.
Limitation of liability
While we strive for accuracy, we do not guarantee that synced trade data, statistics, or other content on the Service is complete, timely, or error-free. The Service may experience downtime or changes without notice. To the maximum extent permitted by law, we disclaim all warranties and limit our liability for direct or indirect losses, including data loss, profit loss, trading losses, or business interruption.
Synced trading data depends on third-party brokers, MetaTrader servers, and MetaApi. We do not guarantee uninterrupted sync or perfect reconciliation of deals and positions.
We may release new features or services from time to time, which may be subject to additional charges. We reserve the right to modify or discontinue parts of the Service at any time.
Service availability
Service interruptions may occur during updates, maintenance, broker outages, or technical incidents. Sync, dashboards, or integrations may become temporarily inaccessible. We work to restore service promptly but do not guarantee uninterrupted availability.
Pricing
Prices are shown in euros (EUR), inclusive of applicable taxes where required. Current plans and account limits are displayed on the Pricing page. We reserve the right to change pricing. Users are responsible for internet or telecom fees required to access the platform.
Payment
Payments are processed securely through Stripe, our third-party payment provider. By providing your payment details, you confirm that you are authorized to use the payment method. Failed payments may result in suspension of paid features.
Billing
You agree to pay all applicable fees and taxes. Invoices and billing history are available from your account settings. You are responsible for ensuring your billing information is correct. We may adjust pricing or tax conditions with advance notice where required by law.
Available plans
The Starter plan includes one connected MT4/MT5 account. The Pro plan includes up to five connected accounts. Both plans include unlimited synced trades and full access to every feature. Plans can be subscribed to monthly or yearly (annual billing reflects a discount shown on the Pricing page).
Free trial
Eligible new users may start a 3-day free trial on the Starter monthly plan, subject to eligibility rules displayed at checkout. After the trial, your subscription renews automatically at the applicable rate unless you cancel before the trial ends.
Subscription start date
Your paid subscription starts once your payment is successfully processed, or when your free trial begins if one is offered and accepted. You then gain access to the corresponding plan features for the billing period.
Right of withdrawal
If you are a consumer within the meaning of applicable French and European consumer protection law, you have a legal right to withdraw from a paid subscription contract within 14 calendar days of its conclusion, without giving any reason and without incurring any penalty, except for any non-refundable fees expressly permitted by law.
To exercise this right, you must inform us of your decision by sending a clear statement to contact.axerajournal@gmail.com before the 14-day period expires. You may use the following model, but it is not mandatory:
I hereby give notice that I withdraw from my contract for the provision of the following service: [describe the subscription]. Ordered on [date] / received on [date]. Name: [your name]. Address: [your address]. Date: [date]. Signature (if sent by post): [signature].
If you withdraw within this period, we will reimburse all payments received from you without undue delay and no later than 14 days from the day we receive your withdrawal notice, using the same payment method you used for the original transaction unless you expressly agree otherwise.
Digital service exception: if you request immediate access to Axera at checkout and expressly acknowledge that you will lose your right of withdrawal once full performance of the digital service has begun, your withdrawal right may no longer apply from that point, in accordance with Article L221-28 of the French Consumer Code and applicable EU rules. Where this exception applies, we will inform you clearly before checkout.
Cancellation
You may cancel your subscription at any time from your account settings. After cancellation, you retain access until the end of your current billing period unless otherwise stated. No refunds are issued for unused time unless required by applicable law or explicitly stated below.
Auto-renewal
Subscriptions renew automatically at the end of each billing cycle (monthly or yearly). Cancel at least 24 hours before renewal to avoid additional charges.
Refund policy
If you are entitled to withdraw under the 14-day right of withdrawal above, we will refund eligible payments as described in that section. Outside that statutory right, Axera subscriptions are otherwise non-refundable for unused time, renewals, or upgrades, except where mandatory consumer protection law requires otherwise or we agree to an exceptional refund at our discretion.
Privacy policy
Please refer to our Privacy Policy for more information about how we handle your personal data.
Disclaimer
To the fullest extent permitted by law, we disclaim all warranties regarding the Service and your use of it. We are not liable for any damage to your device or loss of data resulting from your interaction with the Service. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
Governing law
These Terms are governed by the laws of France. If any provision is deemed invalid, the remaining terms remain enforceable.
Complaints and mediation
Complaints can be sent to contact.axerajournal@gmail.com. If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution platform. In case of unresolved issues, disputes may be referred to a recognized consumer mediation service where applicable.
Disputes
We encourage you to contact us first to resolve any dispute. Where mediation is available and applicable, it should be attempted before litigation.
Jurisdiction
If litigation becomes necessary, the courts of France shall have jurisdiction, subject to mandatory consumer protection rules that may grant jurisdiction to courts in your country of residence.
Entire agreement
These Terms and the Privacy Policy constitute the entire agreement between you and Axera regarding your use of the platform.
Customer support
For questions, support, or complaints, contact us at contact.axerajournal@gmail.com or via WhatsApp from the Contact page.